•We offer free shipping across India for all prepaid orders. For COD orders, an additional fee

is applicable to “cash handling” by the carrier partner.

 

•We strive to fulfill orders as soon as you place them. In most cases, your order will be

 

•We usually take 5-7 working days, depending on your location. Metros 2-3 days and the

Rest of India 5-7 days. However, you can track your package using a unique tracking link,

which we will email/SMS you after your order is sent to our delivery partner.

 

The customer can choose to cancel an order any time before it’s dispatched. The order

cannot be canceled once it’s out for delivery. However, the customer may choose to reject it

at the doorstep.

The time window for cancellation varies based on different categories and the order cannot

be canceled once the specified time has passed.

In some cases, the customer may not be allowed to cancel the order for free, post the

specified time and a cancellation fee will be charged. The details about the time window

mentioned on the product page or order confirmation page will be considered final.

In case of any cancellation from the seller due to unforeseen circumstances, a full refund will

be initiated for prepaid orders.

Wooksell reserves the right to accept the cancellation of any order. Wooksell also reserves

the right to waive off or modify the time window or cancellation fee from time to time.

 

Returns is a scheme provided by respective sellers directly under this policy in terms of

which the option of exchange, replacement and/ or refund is offered by the respective sellers

to you. All products listed under a particular category may not have the same returns policy.

For all products, the returns/replacement policy provided on the product page shall prevail

over the general returns policy. Do refer the respective item’s applicable return/replacement

policy on the product page for any exceptions to this returns policy and the table below

The return policy is divided into three parts; Do read all sections carefully to understand the

conditions and cases under which returns will be accepted.