Cancellation, Return & Exchange Policy 1.1 Cancellation by Customer   Orders can be canceled within [X] hours of placement, provided they have not been shipped.   To request a cancellation, contact our support team at [support@email.com] with your order details.   Once an order is shipped, it cannot be canceled.     1.2 Cancellation by Seller   We reserve the right to cancel orders due to reasons such as:   Stock unavailability   Payment issues   Fraudulent transactions     In such cases, customers will receive a full refund to their original payment method.       ---   2. Return Policy   2.1 Eligibility for Returns   We accept returns under the following conditions:   The item is damaged, defective, or incorrect.   The item is unused, in original packaging, and returned within [X] days of delivery.   Proof of purchase (order number, receipt) is required.     2.2 Non-Returnable Items   Digital products, gift cards, and downloadable content.   Items that have been used, altered, or damaged by the customer.   Items purchased during final sales or clearance sales.     2.3 Return Process   To initiate a return, email us at [support@email.com] with your order details and reason for return.   If approved, a return shipping label (if applicable) will be provided.   Once the returned item is received and inspected, a refund will be processed within [X] business days.       ---   3. Exchange Policy   3.1 Eligibility for Exchanges   We offer exchanges under the following conditions:   The item received is damaged or incorrect.   The requested exchange item is available in stock.     3.2 Exchange Process   Contact us at [support@email.com] within [X] days of receiving your order.   Ship the item back to us in its original condition.   Once we receive the returned item, we will ship the replacement within [X] days.     3.3 Exchange for Different Products   If you wish to exchange an item for a different product, you may need to return the original item and place a new order.       ---   4. Return Shipping Costs   If the return/exchange is due to our error (damaged or incorrect item), we will cover the shipping costs.   If the return/exchange is for other reasons, the customer is responsible for return shipping fees.     For any further assistance, please contact us at [your customer service email/phone number].     ---   Would you like this policy to be more tailored to your business operations?